Coaching Engagement Agreement
This agreement outlines the terms of your coaching engagement with SPARC Executive Development and Consulting. Please read carefully and confirm your agreement before we begin.
1. What Coaching Is
Coaching is a professional relationship focused on the client's goals and development. SPARC coaches follow the ethical standards of the International Coaching Federation (ICF) and the Academy of Executive Coaching (AoEC).
Coaching is not therapy, consulting, mentoring, or advising. SPARC coaches do not diagnose, direct decisions, or provide legal or financial guidance. If a client's needs fall outside the scope of coaching, the coach will say so directly and help identify appropriate alternatives.
2. Client Responsibilities
The client agrees to:
- Show up prepared and engaged
- Follow through on agreed actions, or discuss what got in the way
- Communicate promptly if circumstances affecting the engagement change
- Raise concerns about the coaching relationship directly with the coach
3. Coach Responsibilities
The coach agrees to:
- Prepare for sessions and be fully present
- Follow the client's agenda, not their own
- Uphold ICF and AoEC ethical standards
- Pursue ongoing supervision and professional development
- Be honest about the limits of coaching and their own competence
4. Confidentiality
Everything shared in coaching sessions is confidential. SPARC will not disclose coaching content to any third party without the client's written consent, except where required by law or ethical obligation as described below.
Assessment Results
Any assessment administered by SPARC during the engagement — including CliftonStrengths, Leadership Circle Profile, and others — or shared by the client with SPARC is treated as confidential coaching material. Assessment results, interpretations, and related documents are not shared with sponsors, employers, or any third party without the client's specific written permission.
Organizationally Sponsored Engagements
If an employer or institution is funding this engagement, they will receive only two pieces of information: confirmation that sessions are taking place and a count of sessions completed. No coaching content, themes, or disclosures will be shared with the sponsor under any circumstances. If the client chooses to share coaching insights with their sponsor or manager, that is entirely their decision.
Ethical Obligations
If something surfaces in a coaching session that raises a genuine ethical concern — for example, disclosure of conduct that is unethical or professionally harmful — the coach will address it directly and respectfully. The coach's consistent practice is to give the client the opportunity to address the matter themselves, preserving the client's agency and integrity.
In sponsored engagements, ethical concerns may intersect with known policies of the sponsoring organization. If the situation requires disclosure to the sponsor and the client is unwilling to self-report, the coach may have an obligation to disclose — but only after the client has been given the opportunity to act first.
In individual engagements, there is no sponsor and no third-party reporting channel. If a client discloses unethical professional conduct and declines to address it after direct conversation, the coach may determine that continuing the engagement is no longer consistent with their own ethical obligations as a practitioner, and may end the coaching relationship.
Any agreed exception to confidentiality — such as a structured three-way conversation with a sponsor — must be documented in a signed addendum before it occurs.
For more information about how SPARC handles personal data, see our Privacy Statement.
5. Session Recording and AI Tools
5a. Recording
With the client's permission, SPARC may record sessions via Zoom or similar platforms. Recordings are used for two purposes only:
- Coaching supervision and professional development. Recordings may be reviewed by the coach and, with identifying information removed where possible, used in formal supervision contexts.
- Session documentation. Recordings help the coach accurately capture themes, insights, and commitments to reflect back to the client.
Recordings are not shared with sponsors, employers, or any third party. They are not used to evaluate the client. They are stored securely and deleted within SPARC's regular review cycle. SPARC is committed to regular review and deletion of all client records — confidential documents, recordings, data files, and similar materials — that are no longer being held in service to the client. Typically this is done on a 30-day rolling basis. Any records kept beyond this regular cycle for supervision and practice improvement are de-identified.
The client may decline recording at any time — including at the start of any individual session — without affecting the coaching relationship. A verbal request is sufficient.
5b. AI-Assisted Summarization
SPARC may use AI tools to generate session summaries and capture key themes or commitments. These tools are used only to improve the accuracy of session documentation shared with the client.
All AI-generated output is reviewed by the coach before being shared. Client content is not submitted to AI platforms in a way that ties it to the client's identity.
The client will be notified if these practices change materially during the engagement.
5c. AI-Assisted Task Processing
How these tools work. Files are processed locally on the coach's computer, but their content passes through the AI provider's servers during processing. Files are not stored by the provider, and SPARC disables model training on client content where that setting is available.
Scope. These tools are used only for SPARC coaching work. Client content is not shared with sponsors or third parties. All outputs are reviewed by the coach before being shared with the client.
Limitations. These tools do not currently support workflows requiring a formal compliance audit trail. SPARC will not use them to process content subject to HIPAA, FERPA, or equivalent regulatory requirements without a separate written agreement.
Opt-out. The client may ask SPARC not to use AI task processing tools for their engagement materials. That request will be honored. Written notice to the coach is sufficient.
6. Session Logistics
- Session length: Determined by mutual agreement at the start of the engagement
- Frequency: Determined by mutual agreement at the start of the engagement
- Platform: Zoom (or as mutually agreed)
- Scheduling: By mutual agreement via online scheduling (Calendly or similar)
7. Cancellation and Rescheduling
The client agrees to give at least 48 hours' notice to cancel or reschedule. Sessions cancelled with less notice are billed at the full session rate.
The coach will give equivalent notice and reschedule promptly when cancellation is on their end.
8. Fees and Payment
Individual engagements: Fees, invoicing, and payment terms are governed by a separate engagement letter provided before the engagement begins.
Organizationally sponsored engagements: Fees are governed by the agreement between SPARC and the sponsoring organization. The client has no financial obligation under this agreement unless otherwise specified.
9. Duration and Termination
This agreement covers the engagement period above. Either party may end the coaching relationship at any time with written notice.
If the coach determines the engagement is no longer serving the client, they will say so directly and support the client in identifying next steps.
Pre-paid fees for unused sessions will be refunded on a pro-rated basis, except where an organizational agreement specifies otherwise.
Confirm Your Agreement
By completing this form, you confirm that you have read and agree to the terms of this coaching engagement agreement, including the recording and AI tool provisions in Section 5.
Questions? Contact mathew@sparcinsights.com